Even if the game is older than you are, we test it thoroughly, fix all the bugs, and apply patches so it runs flawlessly on your next-gen PC and on modern OSs.
Offering games with as many goodies as possible is the our way - even if it means exploring our long forgotten basements and attics.
When you're with us, you can be sure that all games are legitimate, and your purchases support rightful owners and creators.
From exceptional AAAs, unique indies to the best of classic gaming. Every game is here because we chose it for you.
Have a question, need help or you just want to talk about great PC games? Reach out on our forums, tweet at us or drop us a message on Facebook, and we'll get back to you.
Feel safe and satisfied about your purchases. If a game doesn't work as you expected, get your money back with our full refund policy within 30 days of purchase - no strings attached.
We bring you the comfort in knowing that anytime you need help, we're right here for you. Our customer support team works in-house round-the-clock solving all games-related issues.
Just g to your email and find the download link or go to gamegrotto.net and login with your id and pass and choose the puschesed game you will find your key link to download.
Keep in mind that banks might "block" funds prior to a transaction, so it's easy to mistake blocked funds for actually charged ones. Make sure to double-check if you were indeed charged.
If it seems that your order hasn't been fully processed after two hours and you can't access the purchased games, despite your payment being successful, please contact us directly so that we can sort out the issue.
mail us on [email protected]
Once there, just input the code, click the checkbox next to "I'm not a robot", and click "continue". If all goes well, the game info will be displayed, and the game(s) will be added to your account once you click "continue" again. Please keep in mind that the code will be "reserved" for you for a few minutes after it gets "opened". To make it redeemable for others, click "Cancel".
If your code doesn't work, double-check if it was typed in correctly.
If you purchased the code from an unauthorized "key reseller", it's possible that the code was either blocked, or used by someone else before you.
Once that is done, proceed with the rest of the purchase normally. You will have the link to download. At your mail or on our dashboar to easily download the file. But remember Link valid for 30 days after buying the game.
First of all, make sure that your login and password are correct.
If you get the "User not found" error when trying to log in, check your other email addresses and aliases, in case you used a different one. You can also look for the account creation confirmation email in your mailboxes, and check what exact address it was sent to. If none of the email addresses work, please contact our Support team.
If you seem to be using the correct login credentials, but still cannot log in, try these troubleshooting steps:
- wipe your browser's cache and cookies and reload the GAMEGROTTO.COM page,
- try a different browser (ideally a freshly installed one, with no addons/plugins),
- add GAMEGROTTO.COM to your firewall/antivirus software's whitelist
If none of this helps, please contact us.
Should you have problems logging in due to the emails with the two-step authentication codes not arriving, please try the following:
Check your inbox and especially your spam folder for an email titled "Two-step authentication" from the email addresses no-reply@GAMEGROTTO or no-reply@GAMEGROTTO. Try to whitelist these addresses (if you haven't done so already) and then request a new code.
Please make sure you don't close the login window before entering the 2-step code as it can only be used for the login attempt for which it was created.
After that, please wait 30 minutes and try again, and if this doesn't help, please contact us directly so we can help you with the issue.
While we do our best to make our payment systems bullet-proof, there are circumstances beyond our control that could prevent a payment from going through.
Unless you got a confirmation that money was taken from your account already, you should try paying again. Perhaps you made a mistake when typing in your card number?
If you are sure that your payment information was correct, it's possible that your bank did not authorize the transaction for some reason. Keep in mind that we are based in Europe, and your card must support international transactions (for instance, many American prepaid cards do not support them).
It may be necessary for you to contact your bank for assistance, because most of the time payment issues are beyond our control. If your bank says that everything is OK on their end, or that they don't see any payment attempts from us , you should definitely contact us using the support form.
Most importantly - if it looks like you did get charged, but didn't get your game, contact us immediately.
Keep in mind, though, that banks normally "block" funds prior to a transaction, so it's easy to mistake blocked funds for actually charged ones. Make sure to double-check if you were indeed charged.
In your account's settings and at the bottom-right corner of the main page, catalog pages, and product pages. Please note that you can only select currencies applicable to your region.
It's super-easy. First, you need to add the game to your cart. You can do it in two places:
- the buy button
- Then login or if you are already loggedin you will see the payment area.
Once in Checkout, you will have to select your payment method (credit card, PayPal etc.) and, after all data is entered, click on "Pay for your order now".
Furthermore, KEY ZONE provides valuable insights into customer behavior and preferences. With invented keys provided by your media platforms.
CTO and Co-Founder
I loved the way the game incorporates puzzle-solving into the gameplay. It kept me engaged and challenged throughout. The character development in the game is impressive. I felt a real connection to the protagonist and empathized with their journey. The game's controls are intuitive, and the user in...
CEO and Founder
I loved the way the game incorporates puzzle-solving into the gameplay. It kept me engaged and challenged throughout. The character development in the game is impressive. I felt a real connection to the protagonist and empathized with their journey. The game's controls are intuitive, and the user in...
EO and Co-Founder
I loved the way the game incorporates puzzle-solving into the gameplay. It kept me engaged and challenged throughout. The character development in the game is impressive. I felt a real connection to the protagonist and empathized with their journey. The game's controls are intuitive, and the user in...
CTO and Co-Founder
I loved the way the game incorporates puzzle-solving into the gameplay. It kept me engaged and challenged throughout. The character development in the game is impressive. I felt a real connection to the protagonist and empathized with their journey. The game's controls are intuitive, and the user in...
CEO and Founder
I loved the way the game incorporates puzzle-solving into the gameplay. It kept me engaged and challenged throughout. The character development in the game is impressive. I felt a real connection to the protagonist and empathized with their journey. The game's controls are intuitive, and the user in...
